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FAQ

HOW TO ORDER? 

Placing your order through our online shop

  1. Add products to cart

  2. Select your checkout method and fill in your information 

  3. Confirm your information is correct, and place your order! Our customer service officers will contact you shortly to confirm the delivery date and time. (You will receive our email or phone call within three working days)

HOW TO PICK UP/ DELIVER?

1. Self Pickup: Please pick up products at Growgreen office during office hours 

Office hours: Mon-Fri, 9:00-18:00

Office address: Unit 220, 2/F Core Building 2, Science Park West Avenue 1, Hong Kong Science Park, Shatin, New Territories​

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2. Delivery Service: Delivery fee included in monthly vegetables subscription programs. For other products, $60 delivery fee, free delivery for order >$250 (after discount) 

WHAT ARE THE PAYMENT OPTIONS?

  1. Online Payment by Credit Card or Paypal  

  2. Bank Transfer to the following bank account*

​Beneficiary Name: EASYGREEN GLOBAL LIMITED
Beneficiary Account no.: 741-045546-838 HKD
Beneficiary Bank Name: The Hongkong and Shanghai Banking Corporation Limited (HSBC) 

 

*For bank transfer, please e-mail a copy of pay slip to vegsales@easygreen.hk with the title of your product and your name to complete the ordering process!

STILL HAVE QUESTIONS? 

No worries! Our team is here to help you with any questions you might have. Just WhatsApp us or give us a call at (852) 5578 4298, or email us at vegsales@easygreen.hk.

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